Privacy Policy

1. What we collect

We collect personal data you provide directly, and limited technical data collected automatically.

• Registration data: full name, work email, phone number, company/organisation, job title, country, and stated purpose — collected when you register to download a product datasheet.
• Download activity: which product datasheet(s) you downloaded and when.
• Technical data: IP address, browser/device type, and pages visited, collected automatically via server logs and essential cookies.
• Communications: any information you provide when you contact sales or support.

We do not knowingly collect sensitive/special-category data (e.g. health, biometric, or religious data) through this website, and ask that you do not submit such data to us.

2. How we use it & legal basis

Purpose	Legal basis (GDPR/UK GDPR)
Fulfilling a datasheet download you requested	Performance of a contract / your request (Art. 6(1)(b))
Responding to sales & support enquiries	Legitimate interests (Art. 6(1)(f))
Sending relevant product updates	Consent, given at registration (Art. 6(1)(a)) — withdrawable anytime
Securing the site, preventing abuse	Legitimate interests (Art. 6(1)(f))
Complying with legal obligations	Legal obligation (Art. 6(1)(c))

Where we rely on your consent (for example, product update emails), you may withdraw it at any time without affecting the lawfulness of processing carried out beforehand.

3. Sharing & disclosure

We do not sell personal data. We may share it with:

• Service providers who host our infrastructure or database strictly under contract, bound to process data only on our instructions;
• Regulators, law enforcement, or courts where required by law;
• A successor entity in the event of a merger, acquisition, or asset sale, subject to the same protections described here.

4. International data transfers

NgRAN serves customers globally, so your data may be processed in a country other than your own. Where we transfer personal data out of the European Economic Area, the United Kingdom, or Switzerland, we rely on adequacy decisions or appropriate safeguards such as the European Commission's Standard Contractual Clauses or the UK International Data Transfer Addendum.

5. Data retention

We retain registration and download records for as long as needed to fulfil the purposes above, and no longer than 36 months from your last activity, unless a longer period is required to comply with a legal obligation, resolve a dispute, or enforce our agreements. You may request earlier deletion at any time (see Section 7).

6. Security

We apply technical and organisational measures appropriate to the risk, including encrypted transport (HTTPS), hashed credentials for any account access, parameterised database queries, role-based access to the admin console, and restricted, logged access to registration records. No system is completely secure, and we encourage you to contact us immediately if you suspect unauthorised access to your data.

7. Your rights, by region

Depending on where you live, you may have some or all of the rights below. Submit any request via our contact details; we will respond within the statutory timeframe for your jurisdiction (typically 30 days).

Region / Framework	Key rights available to you
European Union — GDPR	Access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with your local Data Protection Authority.
United Kingdom — UK GDPR / DPA 2018	Same as GDPR above; complaints may be made to the ICO.
California, USA — CCPA / CPRA	Right to know, delete, correct, and opt out of sale/sharing (we do not sell data); right to limit use of sensitive personal information; protection from discrimination for exercising these rights.
Other US States (VA, CO, CT, UT, and others with comprehensive privacy laws)	Access, correction, deletion, portability, and opt-out of targeted advertising or profiling, as provided under each state's law.
Canada — PIPEDA / provincial laws	Access to your personal information, correction of inaccuracies, and the right to withdraw consent.
Brazil — LGPD	Confirmation of processing, access, correction, anonymisation, portability, deletion, and information about data sharing.
South Africa — POPIA	Access, correction, deletion, and the right to object to processing for direct marketing.
India — DPDP Act 2023	Access, correction, erasure, grievance redressal, and the right to nominate a representative.
Singapore — PDPA	Access and correction of personal data, and withdrawal of consent for marketing communications.
Japan — APPI	Disclosure, correction, and suspension of use of retained personal data.
Australia — Privacy Act 1988 (APPs)	Access, correction, and the right to complain to the OAIC.
China — PIPL	Access, copy, correction, deletion, and the right to withdraw consent for cross-border transfer.
UAE / Saudi Arabia — PDPL	Access, correction, and erasure of personal data, subject to local regulatory exceptions.
All other jurisdictions	We extend the substance of the above rights — access, correction, deletion, and objection to marketing — to every visitor, regardless of location.

8. Cookies & similar technologies

This site uses:

• Strictly necessary cookies (e.g. session cookie, CSRF token, theme preference) required for the site and download-gating to function — these do not require consent under most frameworks (including ePrivacy/GDPR) because they are essential to a service you requested.
• No third-party advertising or cross-site tracking cookies are set by this website.

You can control or delete cookies through your browser settings; disabling the session cookie will prevent registration-gated downloads from working.

9. Children's privacy

This website is intended for business and professional use and is not directed at children. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, contact us and we will delete it.

10. Changes to this policy

We may update this policy as our practices or applicable law change. Material changes will be reflected by updating the "Last reviewed" date above; where required by law, we will provide additional notice.

11. Contact us / Data Protection Officer

To exercise any right described above, or for any privacy question, contact:

NgRAN Technologies — Data Protection Officer
Email: privacy@ngran.com
You may also lodge a complaint with your local data protection authority at any time.